Cleaning Terms of Service

Requirements for Cleaning

Swept Away Cleaners requires certain conditions are met to successfully clean.

  • Home clear of debris – Our cleaners are not organizers. If surfaces or rooms are inaccessible, they will not be cleaned.
  • Easy access to home – Our cleaners will show up to the appointment on time. If we are not able to access your house e.g. you are not home or provided us with access instructions, they will leave and you will still be billed for the service.

Service Descriptions

Swept Away Cleaners will always make sure your house is clean. However, there are certain limits to our cleaning services. If you are interested in “deeper” cleaning than what is offered below, please email sales@sweptawaycleaners.com.

Standard Cleans

Our standard cleaning is based on the number of bedrooms and bathrooms in your home. Here are services that this includes:

  • General
    • Wiping down and dusting furniture, TVs, and other items e.g. fireplace mantel and ceiling fans
    • Basic tidying – putting cushions on the couch, blankets folded, items picked up off floor, etc.
    • Dirty dishes around the house put in dishwasher
    • Trash and recycling taken out from all trash cans in bathrooms and kitchen
  • Floors
    • Carpets will be vacuumed
    • Hard floors will be mopped
  • Kitchen
    • Exterior of appliances
    • Inside the microwave
    • Sink
    • Table tops
    • Counter tops
    • Dishes placed and dishwasher and dishwasher ran. (We will not put back dishes)
  • Bathrooms
    • Inside and outside of toilets
    • Inside and outside of showers/tubs
    • Sinks and counter tops
    • All tile cleaned
  • Bedrooms
    • Beds either made or linens put in washer/dryer. We will not make beds after washing/drying.

Exclusions in a standard clean

  • Walls and ceilings
  • Unfinished rooms e.g. laundry room
  • Windows
  • Doors and sliding glass doors
  • Garages
  • Attics
  • Inside cabinets or drawers
  • Under large items or furniture
  • No steam cleaning
  • Inside appliances
  • Inside fireplace
  • Yards

Cleaning Extras

We offer a number of extras that can be added to your house clean. These can be added as one-offs or on a recurring basis.

Inside Refrigerator
We will clean the inside your refrigerator. We will not discard expired food.

Inside Cabinets
We will clean inside your kitchen cabinets.

Inside Oven
We will clean the inside of your oven(s).